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Pre Warranty Claim Checklist
Make sure the product is in the same condition as it arrived in. Any tampering or improper use causing a break will void warranty.
Take a quick video or a few photos outlining the issue. This is so that we can come to a conclusion even before receiving back the goods.
Make sure the cause of the issue is truly stemming from the goods we have supplied. Often the systems are more complex then one might know
Anything we Cover Under Warranty will need to be sent back to us. Whilst we cover faulty goods, you'll have to package them.
Each case takes time to asses. Warranty Requests will be processed one at a time, and we will get back to you with the result.
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5 Bailey Crescent Southport - Gold Coast - Australia